Consumer Advice
Consumer Direct
Bracknell Forest Council's Trading Standards team works in partnership with Consumer Direct, which was initiated by the Department of Trade and Industry (now the Department for Business Enterprise and Regulatory Reform) and provides consumers with a consumer advice service.
Consumer Direct is a telephone and on-line service providing clear, practical, impartial advice to help resolve problems and disagreements consumers may have with suppliers of goods or services.
From overcharging to faulty goods, from dodgy workmanship to reporting dishonest traders and scams, advisers are ready to help find solutions to individual problems.
Telephone lines are open:
- Monday to Friday: 8.00 - 18.30
- Saturday: 9.00 - 13.00
Or you can email enquiries by going to the Consumer Direct website.
If you wish to make an enquiry by letter please send it to:
Trading Standards Section
Bracknell Forest Council
Time Square
Market Street
Bracknell
RG12 1JD
Further information is also available by selecting an option from the right-hand menu.
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