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Community Alarm Services

lifeline services

Forestcare is a community alarm monitoring service. A lifeline telephone with its remote control trigger links clients automatically with our control centre.

Our team of friendly, experienced Emergency Response Officers answer calls from community alarms installed in homes across four of the Unitary Authorities of Berkshire. They also answer calls from sheltered housing tenants in Bracknell, Wokingham, Maidenhead and District and Reading who may be in need of assistance.

Many people with community alarms fitted in their homes are retired people who lead active lives but seek the reassurance that this fast response service provides. For customers of any age who are disabled, infirm, or just feeling vulnerable, their community alarm can literally be a lifeline.

Once the alarm is activated, an officer will speak to the individual to find out what assistance is required. Forestcare will contact friends and family in an emergency, call the doctor or emergency services and provide reassurance whilst help is on the way.

We can install a key safe if you do not have any keyholders living locally. This will enable us to send assistance and allow access without damage and minimum delay.

Our product range has recently been extended which means attachments can be added to the community alarm that monitor such things as fire, smoke, flood, movement or lack of it even when the front door is opened if you are concerned about someone who has a tendancy to wander.

An overview of the full range of sensors available may be seen on our Safety at Home page.

For further information about Forestcare and our services or to book a free demonstration of the community alarm contact us on 01344 786500 or email forestcare@bracknell-forest.gov.uk.


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Contacts

  • Forestcare Control Centre
    Available 24 hours a day, 7 days a week:

    Tel: 01344 786 500
    Fax: 01344 786 520
    Textphone: 07867 907 877
    Email:forestcare@bracknell-forest.gov.uk


  • Emergency Duty Team

    Social workers available outside office hours - 5pm to 9am weekdays, 24hrs on weekends and bank holidays:

    Tel: 01344 786 543
    Text: 07867 907 877 (for clients with hearing problems)
    Email: edt@bracknell-forest.gov.uk

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