Police
Police contact number:
The one stop Thames Valley Police phone number (apart from 999) is
0845 8 505505.
Police Responses to Incidents
The Graded Response Policy:
| Grading | Definition | Example | Response |
| Immediate | Requires immediate action and time is of the essence | Threats to life or limb, including serious injury Crime in progress Potential for serious public disorder | Performance standard is 15 minutes from "incident create" to "resource on scene" |
| Priority grading | Does not require an "immediate" response but attendance is required as a priority | Domestic burglary Racial incident Crime where evidence could be last / investigation hindered | Performance standard is 45 minutes from "incident create" to "resource on scene" |
| Routine | Not immediate / priority, but attendance within the maximum time is required to satisfy the needs of the caller | Routine grading must reflect the actual need for police attendance | Performance standard Four hours from "incident create" to "resource on scene" |
| By arrangement | Attendance of a named resource appropriate to the needs of the caller | Commitments which fall outside the definition of immediate and routine incidents | |
| Telephone resolution | For use by control room and police area when an incident can be resolved without the attendance of a police resource | Where advice or information is sought When the request for police attendance is not deemed appropriate Operational information Administration / incidents for passing on to other agencies | A problem-solving response appropriate to the needs of the caller |
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