Measuring Council Performance

The Council has a variety of mechanisms for measuring its performance. These include:

Annual Report
Performance Monitoring Reports
Corporate Performance Overview Reports
Public Scrutiny Commission Reviews
Independent external inspections such as the Comprehensive Performance Assessment
Annual Staff Appraisals

Annual Report

Each year the Council publishes its Annual Report which contains the Council’s work plans for the coming year. The Annual Report also contains a summary of how the Council performed against the targets it set for the previous year.

The Council has a Performance Monitoring system in place to ensure that it completes the work set out in the Annual Report.

Community Plan

Performance Monitoring Reports

Every quarter, each service department produces a statement of how well they are performing against the objectives and targets set in their Service Plan. These reports are assessed by the Corporate Management Team, elected Members and Scrutiny Panels. In this way the Council is able to monitor its progress steadily, over time, identifying emerging issues and take appropriate and proportionate action from a broad base of knowledge and expertise.

The Scrutiny and Performance team in the Chief Executive’s Office is tasked with assessing the relevance, timeliness and quality of the data that the Council records to help make sure that it does not just measure and record performance, but also monitors and manages local performance over time within the broader national context.

Performance Monitoring Reports - Chief Executive's Office

Performance Monitoring Reports - Corporate Services

Performance Monitoring Reports - Environment Culture and Communities

Performance Monitoring Reports - Social Care and Learning

Due to the recent restructure of departments we have placed the two new departments; Environment Culture and Communities and Social Care and Learning above. You will find previous performance monitoring reports for these departments below under their former names:

Performance Monitoring Reports - Education, Children's Services and Libraries

Performance Monitoring Reports - Environment and Leisure

Performance Monitoring Reports - Social Services and Housing

Corporate Performance Overview Reports

At the end of each quarter, the Chief Executive provides a high level summary report of performance across all services to the Executive. It identifies achievements as well as areas of concern and demonstrates how action is being taken where it is required